Responsible Gaming
Gaming Should Be Entertainment
At lolapaluza.co.uk, we believe that online bingo and casino gaming should be enjoyable entertainment only. It should never be seen as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
In Great Britain, you must be at least 18 years of age to gamble online. If you are under 18, please do not attempt to register or use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Please be aware of these common warning signs that may indicate problem gambling:
- Chasing losses by gambling more money to try to recover what you've lost
- Hiding your gambling activity or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to fund gambling or pay gambling debts
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Spending more time or money on gambling than intended
- Failed attempts to cut back or stop gambling
- Using gambling to escape negative emotions or problems
- Jeopardizing relationships, education, or career opportunities
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Protections
We provide several tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling services
- Account Closure: Close your account permanently if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with gambling, help is available. Here are organisations that provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gamblers and their families
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Telephone: 0800 197 8994 - Gamblers Anonymous – Support group meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1372700
If You Need Help
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in asking for support. Treatment and counselling services are available, and many people have successfully recovered from problem gambling with the right assistance.
Contact one of the organisations listed above, speak to your GP, or call a helpline. You don't have to face this alone.